Archive for March 2015
Customer Service, Public Speaking, and Magic: Shep Hyken's Influences
In his interview on Smashing the Plateau yesterday, Shep Hyken detailed how strong, example-setting leadership can influence all employees to treat customers well. Here he expands on the people who have, in turn, influenced him: 1. Zig Ziglar (now deceased) and Tom Hopkins (@TomHopkinsSales): Hyken writes, “I saw Zig and Tom at a ‘rally’ in…
Read Full PostSocial Media Mentors with Brian Honigman
On his interview on yesterday’s episode of Smashing the Plateau, Brian Honigman discussed how business and individuals can get smart about social media. As for his own social media mentors, he describes how “The list goes on and on and on! And mostly people that don’t really know that they’re a mentor or an influencer…”…
Read Full PostMarc Mathios's Recommendations for Family Business Success
In his interview on yesterday’s episode of Smashing the Plateau, Marc Mathios discussed the challenges that come with helping to lead—with his two brothers—a third-generation, New York-based manufacturing company. Here, he provides us with two further recommendations: one that can be universally applied to any sales business, and one that he recommends particularly for family…
Read Full Post"A Great Example of American Entrepreneurship": Ric Edelman's Family Business
In his appearance on yesterday’s episode of Smashing the Plateau, Ric Edelmen spoke at length about the influence that his entrepreneur parents had on him, and how he learned about how to run a business from them. Here, in an excerpt from that interview, he tells the story of how his parents built their business,…
Read Full PostSupportive Communities and Work-Life Balance: Mark Asquith's Influences
During his interview on yesterday’s episode of Smashing the Plateau, DMSQD co-founder Mark Asquith spoke about maintaining work-life balance and not letting entrepreneurial perfectionism become a liability rather than a strength. Here, he shares the people, communities, and texts that help him keep a sense of perspective as he builds his business. 1. My wife,…
Read Full PostMichel Bayan's Inspirations for "Openness to Possibility"
In his interview yesterday on Smashing the Plateau, Michel Bayan (EVP at Fragmob) discussed how to maintain a sense of perspective during periods of intense stress. Here, he shares some of the people and philosophies he looks to for inspiration and balance: 1. Yoga and “Eastern thought in general” “When one door closes, another one…
Read Full PostEric Lofholm's Top Three Recommendations for Sales, Marketing, and Mentorship
In his appearance on yesterday’s episode of Smashing the Plateau, sales expert Eric Lofholm touched on many topics, from successful sales psychology to business adaptability. Here, he provides the top three influences who have shaped how he approaches his business: 1. Jay Abraham “Jay has taught me how to think in combinations. This is Steve…
Read Full PostGrowing a Business in a Changing Industry: Wil Reynolds and Jeremy Pound’s Reading List
Yesterday, SEO experts Wil Reynolds and Jeremy Pound faced off on Smashing the Plateau, and quickly found common ground in their philosophies towards managing client expectations in a field of few (or no) guarantees. This synchronicity was mirrored in their reading recommendations: both independently recommended Chip Heath for entrepreneurs looking to expand. For growing and directing a…
Read Full PostTony Rose’s Recommendations for Understanding Human Capital
Following his interview for the Smashing the Plateau podcast, Tony Rose provided listeners with a set of five recommendations for becoming a better manager of different kinds of capital—particularly, in these books, of human capital. 1. Dan Sullivan, a.k.a. “The Strategic Coach.” Rose writes: “His simple processes for entrepreneurs are life-changing. He convinced me I have…
Read Full Post