Our Favorite Blog Posts of the Week

Spring has sprung, which means you might not have the time or necessarily want to stay inside and read the week’s news.

Don’t worry; we’ve got you covered. Here are several of the week’s best small business blog posts, rounded up nice and tidy for easy enjoyment.

1. 4 Countries That Are Leaving Silicon Valley In Their Tracks

High-tech development isn’t confined to Cupertino and the surrounding neighborhood. This article highlights four such locations where innovation happens.

What’s interesting is not that these communities exist, but the role that external support plays in spurring acceleration in unique ways compared to their peers elsewhere in the world.

2. Americans Just Don’t Want to Buy Things With Their iPhones

The adoption of mobile payments in the United States seems to be taking a back seat to its use in much of the rest of the world.

This article examines the many forces at work, including the motivations for behavioral change. Understanding habits is a key ingredient for business success.

3. 5 Tips for Turning Drab Information Into a Tantalizing Tutorial

Even though this article is about how to catch the attention of your readers with written “how-to” instructions, it teaches something much more fundamental.

When you are an expert and you have information you want to teach to others, how you package your message can determine how well your reader receives you and how much authority you appear to have.

4. 4 Effective Ways to Offer Proactive Customer Service Over Social

Proactive customer service can have a dramatic impact on your business, such as reducing call volumes and keeping customers around.

Of course, this may seem logical; social media give us tools that enable us to be ahead of the curve in ways we just couldn’t do before. Here are four tips that bring tangible results.